Every customer deserves an answer

Why we built it

Most people now message a business the same way they message a friend — on WhatsApp, often with a voice note, late at night, in whatever language they speak. But a small business can’t sit by the phone around the clock. The result is missed messages, slow replies, and customers who quietly move on to whoever answered first.

ChatMunshi closes that gap. It plugs into your existing WhatsApp Business number and answers customers instantly with real information from your business — prices, hours, services — understands voice notes, replies in the customer’s language, and books appointments. It does the job a front desk does, without the front desk.

What makes us different

• Voice-note native. We understand and reply in voice, because a huge share of customers prefer talking to typing.
• Truly multilingual. Not just detecting a language — replying fluently in it.
• Booking built in. From “are you free Friday?” to a confirmed appointment, inside the chat.
• Honest, flat pricing. AI is included, with no per-message markups that punish you for being busy. That honesty is part of who we are.

Backed by Senithu Software Solutions

ChatMunshi is built and operated by Senithu Software Solutions, a software company delivering custom software, web, and mobile solutions. We are a founder-led team that ships quickly, listens to customers, and builds in public. Our registered office is in Kotugoda, Sri Lanka, and we serve businesses globally.

Where we’re headed

We’re building the receptionist we wish every small business had: one that never sleeps, speaks every customer’s language, and turns conversations into booked, paying customers. If that sounds useful for your business, we’d love to have you try it.